Frequently Asked Questions
- How do I contact you?
- What methods of payment do you accept?
- Can I change or cancel an order?
- When do you charge my credit card?
- Do you share any of my personal information?
- What brand name products do you carry?
- What is the difference between an inside and outside mount?
- What type of warranty comes with my blinds?
- How do I clean my blinds?
- What do I do if one of my blinds breaks?
- Can I return my blinds?
- What is the estimated time to receive my ordered product?
- What is the routless option?
- What is the Easy lift option?
You can contact Competition Window Coverings by phoning, mailing, or faxing us any questions you may have. Our staff is eager to assist you in any way possible. All contact information is available at the top right of this page.
We accept Cash, Debit (in office only), MasterCard, Visa and personal or business cheques.
Changes or cancellations can only be made within the first 12 hours after placing an order, or as long as your order has not gone into production.
Since all products are custom made your credit card is charged prior to the order being places into production. This process usually is done within the first 24 hours of placing the order.
No, Competition Window Coverings never has and never will share any of their customers information with anyone. All information collected is kept completely confidential and used to better communication and service with you.
We carry the following brand name products: Canadian Blind Manufacturing Ltd, Habitat Blinds and Shadings, Titan, Jacksons, Hunter Douglas and Springs Fashions.
Inside mount is when the blind, shade, or shutter fits inside the window opening. Mounting a blind inside gives the product a cleaner look. An outside mount is used when there is not enough window sill depth to mount the product properly inside the opening. Sliding glass doors and most wooden cased shallow windows are the most popular to outside mounted blinds.
Please visit our warranty page for more details regarding product warranty. If the required information is not present please contact Competition Window Coverings Ltd for more information and to answer any questions you may have.
All horizontal blinds or PVC products can be cleaned using mild soapy water, regular water or a duster which can be purchased from Competition Window Coverings Ltd.
Fabric material products can carefully be cleaned using a household vacuum with a brush attachment. Do not use any type of bleach product or spot cleaners. To properly spot clean use a soft sponge lightly with a mild detergent.
If one of your blinds breaks, don’t worry just call the number located at the top of this page and the staff at Competition Window Coverings Ltd will be happy to assist you in any way possible. If you can have the job number located at the top of your pink copy of the sales agreement ready to help us locate your information.
Unfortunately due to the fact that all products are custom made. You cannot return your blinds. If you encounter a problem with your product please contact Competition Window Coverings Ltd. and they will be glad to assist you in any way possible.
Most products from the time you purchase to the time it's installed takes about 2 – 3 weeks.
The routeless option is where the regular routeholes located in the middle of the slat where the cord runs through are moved towards the back of the slat. This results in the blinds closing tighter, eliminating unwanted light.
The easy lift option is for blinds that may be too heavy to lift. Adding this reduces the lifting required by approximately 50%.